What exactly does Lochenza Service Support do on the day of an event?
We coordinate your vendors and keep the schedule moving. That covers deliveries, set-up windows, supplier check-ins and the small problems that crop up. You stay with your guests while we keep an eye on the clock.
How far ahead should I get in touch about an event?
Four to six weeks works well for most events, and longer for large ones or peak dates. If your date is close, still ask. We will tell you honestly whether we can take it on.
Do you travel outside your usual area for events?
Yes, we cover events beyond our home area, and travel is quoted separately. Tell us the venue town or postcode in your enquiry and we will factor the journey into the plan.
Can you work with the suppliers we have already booked?
Absolutely. We slot in alongside your existing vendors and become their single point of contact. If you need help finding or filling a gap in your supplier list, we can suggest options too.
What details help you quote for an event?
The date, the venue, rough guest numbers, your supplier list and any timings you already have. The more you share up front, the more accurate our quote and our plan will be.
How do we get started once I have sent an enquiry?
We read your message, ask any follow-up questions, then send a quote with a draft run sheet for the day. Once you are happy with both, you confirm and we begin coordinating your vendors.
